Wednesday, November 24, 2010

Speaking to the Skills Tutor in Person

If you want to speak to the Skills Tutor in person, there are a few details you should know.

First, ask yourself what I can do for you right now using email. A phone call takes several days to set up, what do you need to move forward with your work right now? I can help with this.

You need to focus on a particular issue which we can discuss in more detail over the phone. So, think about your needs. Are you having problems with assignments, with time management, with exam stress, with writing or with thinking critically? These are just a few concerns students can have. To get more ideas, you might read my blog postings.

To be more specific, I usually speak to students using Skype. If you are fortunate enough to be in the UK, I can phone you directly on a UK landline. Otherwise, Skype is here:
http://www.skype.com/intl/en-us/home
You can get a free user account from Skype that we can use to speak together using Skype software and also see each other via webcam if you wish.

There are a few other things you should know.
1. All phone appointments are between 12:00 (Noon) PM UK/GMT and 11:00 PM UK/GMT
2. We need to have a topic to discuss.
3. Appointments are not on weekends unless I make a special arrangement with a student for a special reason.
4. The student must suggest an appointment time and date, three working days ahead. I will call at this time and 15 minutes later.
5. The student must get a notice from me verifying this appointment to which they must reply. I must then verify the time is set up. Without acknowledgments, we don't have an appointment.
6. I am always happy to call a UK landline.

I hope this makes the phone call process easier for all those who wish to speak with me.

KB

Tuesday, November 9, 2010

Getting Help from the Skills Tutor for Redone Assignments

Hi, it's KB again. I realized yesterday, while I was helping a student with an assignment they were preparing to resubmit, that I had never written a blog about resubmitting assignments. When I assist students who are redoing assignments, I need help from the students to ensure that I have the materials I need. I need:

1. A copy of the first, failed assignment
2. A copy of the marker's comments and the AGC form. If you don't have these things, you can write to: ulsmdladmin@le.ac.uk.
3. A copy of the assignment question with all of the instructions including how long it should be and any other special instructions from the module tutor
4. A copy of the redone assignment with all the citations included

If you haven't redone the assignment yet, that's okay. Let's look at what you have written and come to an understanding about what you should write. However, I will need items 1 and 2 from the list above.

I'm now requesting that all students write to me using their University of Leicester email account. Why? What's wrong with writing me using hotmail or gmail. Let me explain. Last week, a student told me that their hotmail account, which is by the way is not secure, had been broken into. This student lost all their materials. Because the hotmail server is not secure, this could happen to you as well. The student's solution was to open a new google account. Google is no more secure than hotmail. I told them to use their University of Leicester account.

The University of Leicester server is much more secure than any public server you can use; thus, it makes sense to use your U of Leicester email account. Of course, you should take the appropriate measures to guarantee security. You should use alpha numeric codes, capitals and punctuation marks. Don't use the name of your favourite dog, cat or something else that you've written about on Facebook. Don't use something you've been tweeting about with your friends. If you must write it down, which is not recommended BTW, you should put it in a secret place that is not accessible to all of your friends or disguise the password so that it doesn't look like a password. All of this may seem very basic to some of you, but most people use a significant name or their birthday as their password. If you don't know your student email account, you can write to me and I can put you in touch with someone who can help you. I also will not write to any student using their work email address because these mailboxes are subject to scrutiny from employers. So, they are not secure.

This is what I need to help you. If you're at an early stage and haven't committed pen to paper, this is even better. I can help you so are spot on with your topic.

Until next time,

KB